Author Archives: Dr. Laurence Lock Lee

Social Analytics 2.0

Perhaps its getting a little blase now to attach a 2.0 label to demonstrate a level of oneupmanship but in this case I think it is justified. Valdis Krebs form Orgnet recently made this posting to a Social Network Analysis forum: We had Social N… Continue reading

Shared Service, Outsourcing, Multi-sourcing, Re-insourcing… the great circle of life!

I had dinner recently with a friend who had recently taken on the CIO role at a federal agency. We had ‘grown up’ together at a large multinational where we transitioned from a local ‘IS Shop’ through to a corporate shared service, a corporate shared s… Continue reading

Empowered employee

This Forbes article had contained this paragraph: … as much as 60 – 70 percent in many functions based on informal interviews we have done with managers) is consumed in handling exceptions that get thrown out of automated business processes becaus… Continue reading

Complexity made simple

See this Ted talk by Eric Berlow……I’ve been looking for a way to describe simply why and how we analyse complex SNA sociograms and here it is! Continue reading

The Tyranny of Top Down…our most popular download for 2011

Apple doesn’t have internal divisions

Xmas reading – Steve Jobs biography. In the chapter on how Apple was able to out do Sony … The inventor of the Walkman when they launched the iPod was that Sony, like many large corporations, create internal competition by setting department P/L. Tim… Continue reading

Apple doesn’t have internal divisions

Xmas reading – Steve Jobs biography. In the chapter on how Apple was able to out do Sony … The inventor of the Walkman when they launched the iPod was that Sony, like many large corporations, create internal competition by setting department P/L. Tim… Continue reading

Business Value: Is there something missing from the BAs Toolkit?

New white paper available:http://www.optimice.com.au/documents/BusinessValueAnalysis.pdfAn importantcontribution that business analysts regularly bring to a business is a set oftools for visualising the activities of the business in a way that improvem… Continue reading

Business Value: Is there something missing from the BAs Toolkit?

New white paper available:http://www.optimice.com.au/documents/BusinessValueAnalysis.pdf An important contribution that business analysts regularly bring to a business is a set of tools for visualising the activities of the business in a way… Continue reading

Outsourcing Report – Multi-sourcing

Giarte report on Outsourcing PerformanceThe above report from Dutch consultancy Giarte focusses on Multi-sourcing and Innovation. I was interviewed for this edition on multi-sourcing networks…. Continue reading