{"id":10013,"date":"2024-05-09T12:30:17","date_gmt":"2024-05-09T10:30:17","guid":{"rendered":"https:\/\/www.open-knowledge.it\/?p=10013"},"modified":"2024-05-09T14:42:21","modified_gmt":"2024-05-09T12:42:21","slug":"genai-and-new-ways-of-working","status":"publish","type":"post","link":"https:\/\/www.open-knowledge.it\/en\/genai-and-new-ways-of-working\/","title":{"rendered":"GenAI and New Ways of Working"},"content":{"rendered":"[vc_section full_height=”yes” content_placement=”middle” el_class=”full-width” css=”.vc_custom_1715246271965{background-image: url(https:\/\/www.open-knowledge.it\/wp-content\/uploads\/2024\/05\/MicrosoftTeams-image-scaled.jpg?id=10019) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row][vc_column width=”5\/6″][vc_column_text]\n

GenAI and New Ways of Working: how to seize Microsoft 365 Copilot potential? <\/span><\/h1>\n[\/vc_column_text][vc_column_text] Designing customized Adoption paths to accompany the coding of specific needs and the enactment of concrete applications functional to the single context, starting from a pre-coded catalogue of Use Cases sorted by function.
\n<\/span><\/span><\/span> \u202f<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][wgl_spacing spacer_size=”30px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]\n\t\t\n\t\t
\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t9 May 2024 \n\t\t\t<\/span>\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t<\/span> 4<\/span> min.<\/span><\/span>\n\t\t\t<\/span>\n\t\t<\/div>\t\n\t\t\n\t<\/span>[\/vc_column_text][wgl_spacing spacer_size=”30px” responsive_mobile=”true” size_mobile=”60px”][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_raw_html css=”.vc_custom_1715249819119{padding-top: 30px !important;}”]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[\/vc_raw_html][wgl_spacing spacer_size=”60px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]AI and GenAI solutions offer new opportunities every day.<\/p>\n

The hype is sky-high, but without clarity on the possible concrete applications<\/strong>, there is the risk of a boomerang effect, disattending initial, disproportionate expectations. A risk certainly not new, which Douglas Adams already drew attention to at the end of the 1970s in the moral of his The Hitchhiker’s Guide to the Galaxy<\/em>: it is useless to discover from the supercomputer Deep Thought that the answer to the fundamental question about life, the universe and everything is 42, if you lose sight of what the question was.[\/vc_column_text][wgl_spacing spacer_size=”20px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]The challenge that organizations face is to understand and leverage the opportunities offered by the new technological solutions<\/strong> with timeliness<\/strong> and effectiveness<\/strong>, without losing the sense of measure<\/strong> and the concreteness<\/strong> of possible applications useful to the single context.<\/p>\n

For this reason, we believe it is important to accompany the technological evolution with Adoption paths that start from real needs, from “right questions<\/strong>“, accompanying organizations in the coding of precise needs and personalizing paths leading the implementation of use cases functional to the single context<\/strong>.[\/vc_column_text][vc_column_text css=”.vc_custom_1715249950651{margin-top: 60px !important;margin-bottom: 30px !important;}”]\n

Microsoft 365 Copilot in the OpenKnowledge lens <\/strong><\/h4>\n[\/vc_column_text][vc_column_text]By integrating Generative AI solutions with the tools of the M365 suite (Teams, Outlook, PowerPoint, Word, etc.<\/em>), Microsoft 365 Copilot is fully entering into the professional daily life of many companies as an enabler of new ways of working and performance accelerator<\/strong>.<\/p>\n

The value of Microsoft 365 Copilot therefore does not rely only on the potential of GenAI, but also and especially on the possibilities of correlation with the tools and daily work habits of those who use it<\/strong>.[\/vc_column_text][wgl_spacing spacer_size=”20px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]By retrieving information from mailboxes, calendars, chats, recorded meetings, shared documents and all the tools of the suite, respecting the access levels and indicating the sources, Microsoft 365 Copilot offers new opportunities for innovation and acceleration.<\/p>\n

By focusing on the most functional applications to the single context, Microsoft 365 Copilot allows people to evolve their ways of working and to:[\/vc_column_text][vc_raw_html css=”.vc_custom_1715250020588{margin-top: 20px !important;padding-top: 20px !important;}”]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[\/vc_raw_html][vc_raw_html css=”.vc_custom_1715250037275{margin-top: 20px !important;padding-top: 20px !important;}”]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[\/vc_raw_html][vc_raw_html css=”.vc_custom_1715250059607{margin-top: 10px !important;padding-top: 20px !important;}”]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[\/vc_raw_html][wgl_spacing spacer_size=”40px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]To really tackle these potentials, however, as Douglas Adams masterly reminds us, it is not enough to acquire the technology, but it is also and perhaps even more necessary to understand how to use it effectively, ethically, and responsibly.[\/vc_column_text][vc_column_text css=”.vc_custom_1715250107279{margin-top: 60px !important;margin-bottom: 30px !important;}”]\n

Guiding the adoption of new technologies, enabling new behaviours <\/strong><\/h4>\n[\/vc_column_text][vc_column_text]Ensuring the success of an Adoption path of Microsoft 365 Copilot firstly means for us to establish a management and support plan for the transformation that:[\/vc_column_text][vc_raw_html css=”.vc_custom_1715250166855{margin-top: 20px !important;padding-top: 20px !important;}”]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[\/vc_raw_html][vc_raw_html css=”.vc_custom_1715250269494{margin-top: 20px !important;padding-top: 20px !important;}”]JTNDc3BhbiUyMHN0eWxlJTNEJTIydGV4dC1hbGlnbiUzQSUyMHJpZ2h0JTNCJTIwY29sb3IlM0ElMjAtd2Via2l0LXJhZGlhbC1ncmFkaWVudCUyODgwJTI1JTIwODAlMjUlMkNjaXJjbGUlMjBmYXJ0aGVzdC1jb3JuZXIlMkMlMjNmZjAwN2ElMjAxMCUyNSUyQyUyMzY0MTI5NiUyMDcwJTI1JTI5JTIwJTIxaW1wb3J0YW50JTNCJTIwZm9udC1zaXplJTNBJTIwMmVtJTNCJTIwdmVydGljYWwtYWxpZ24lM0ElMjBiYXNlbGluZSUzQiUyMGZvbnQtd2VpZ2h0JTNBJTIwNjAwJTNCJTIwbWFyZ2luLWxlZnQlM0ElMjAzcHglMjIlMjBjbGFzcyUzRCUyMmRvdG51bSUyMiUzRTIlM0MlMkZzcGFuJTNFJTBBJTNDcCUyMHN0eWxlJTNEJTIybWFyZ2luLWxlZnQlM0ElMjAzZW0lM0IlMjBtYXJnaW4tdG9wJTNBJTIwLTJlbSUyMiUzRSUyMCUzQ3N0cm9uZyUzRSUyMEFjY29tcGFuaWVzJTIwdGhlJTIwY3VsdHVyYWwlMjB0cmFuc2Zvcm1hdGlvbiUyMCUzQyUyRnN0cm9uZyUzRSUyMGJ5JTIwdHJlYXRpbmclMjB0ZWNoLWRyaXZlbiUyMHByb2plY3RzJTIwYXMlMjBkcml2ZXJzJTIwb2YlMjBjdWx0dXJhbCUyMGNoYW5nZS4lMjAlM0MlMkZwJTNFJTBB[\/vc_raw_html][vc_raw_html css=”.vc_custom_1715250302867{margin-top: 20px !important;margin-bottom: 20px !important;border-bottom-width: 20px !important;padding-top: 20px !important;}”]JTNDc3BhbiUyMHN0eWxlJTNEJTIydGV4dC1hbGlnbiUzQSUyMHJpZ2h0JTNCJTIwY29sb3IlM0ElMjAtd2Via2l0LXJhZGlhbC1ncmFkaWVudCUyODgwJTI1JTIwODAlMjUlMkNjaXJjbGUlMjBmYXJ0aGVzdC1jb3JuZXIlMkMlMjNmZjAwN2ElMjAxMCUyNSUyQyUyMzY0MTI5NiUyMDcwJTI1JTI5JTIwJTIxaW1wb3J0YW50JTNCJTIwZm9udC1zaXplJTNBJTIwMmVtJTNCJTIwdmVydGljYWwtYWxpZ24lM0ElMjBiYXNlbGluZSUzQiUyMGZvbnQtd2VpZ2h0JTNBJTIwNjAwJTNCJTIwbWFyZ2luLWxlZnQlM0ElMjAzcHglMjIlMjBjbGFzcyUzRCUyMmRvdG51bSUyMiUzRTMlM0MlMkZzcGFuJTNFJTBBJTNDcCUyMHN0eWxlJTNEJTIybWFyZ2luLWxlZnQlM0ElMjAzZW0lM0IlMjBtYXJnaW4tdG9wJTNBJTIwLTJlbSUyMiUzRSUyMCUzQ3N0cm9uZyUzRSUyMEFjdGl2ZWx5JTIwaW52b2x2ZXMlMjBwZW9wbGUlMjAlM0MlMkZzdHJvbmclM0UlMjBieSUyMGFsbG93aW5nJTIwdGhlbSUyMHRvJTIwaWRlbnRpZnklMjBwcmFjdGljYWwlMjBiZW5lZml0cyUyMGluJTIwdGhlaXIlMjBkYWlseSUyMHdvcmsuJTIwJTNDJTJGcCUzRSUwQQ==[\/vc_raw_html][wgl_spacing spacer_size=”20px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]This implies designing timely, adaptive, and measured Adoption paths<\/strong>, anchored to some key principles:[\/vc_column_text][wgl_spacing spacer_size=”20px” responsive_mobile=”true” size_mobile=”60px”][vc_column_text]\n